Privacy
Policy

Effective Date: June 2025

Mimi Creamery ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect through our website (mimicreamery.com), how we use it, and your rights regarding that data.

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1. Information We Collect

We collect personal information you voluntarily provide through our website forms, including:

Contact form: name, email address, and message content
Newsletter subscription form: email address
Catering inquiry form: name, email address, phone number, event details, and any additional information you choose to share
Loyalty program registration form: name, email address, and any optional profile information
Careers application form: name, email address, phone number, resume or application materials, and any supporting information you provide

We may also automatically collect certain technical data when you visit our site, including IP address, browser type, pages visited, and referring URLs. This data is collected through cookies and third-party analytics tools (see Section 6).

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2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and messages
Send newsletters and promotional emails (only if you have opted in)
Process and manage catering inquiries and bookings
Administer our loyalty program
Review and process job applications
Improve our website and understand how visitors use it
Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

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3. Legal Basis for Processing

We process your personal information on the following grounds:

Your consent (e.g., newsletter sign-up, cookie acceptance)
Fulfillment of a request or contract (e.g., catering inquiries, job applications)
Legitimate interests (e.g., improving our website and services)
Legal compliance where applicable

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4. How We Share Your Information

We may share your information with trusted third-party service providers who help us operate our website and run our business, including:

Email marketing platforms (for newsletter delivery)
Website hosting and infrastructure providers (including Webflow, Inc.)
Analytics providers (e.g., Google Analytics)
Cookie consent management providers

These providers are contractually obligated to keep your information confidential and use it only to provide services on our behalf. We do not share your information with any other third parties without your consent, except where required by law.

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5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law:

Contact form and catering inquiries: up to 2 years
Job applications: up to 1 year (unless you are hired)
Newsletter subscriber data: until you unsubscribe
Loyalty program data: for the life of your membership plus 1 year

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6. Cookies

Our website uses cookies to enhance your browsing experience and collect analytics data. When you first visit our site, a cookie consent banner will allow you to accept or decline non-essential cookies.

We use the following types of cookies:

Essential cookies: Required for the website to function properly. These cannot be disabled.
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). These are only placed with your consent.

You can manage or withdraw your cookie consent at any time through your browser settings or by contacting us at info@mimicreamery.com.

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7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal information
Opt out of marketing communications at any time by clicking "unsubscribe" in any email, or by contacting us directly
Request that we limit or stop processing your data

To exercise any of these rights, please contact us at info@mimicreamery.com. We will respond within a reasonable timeframe.

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8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website is hosted on Webflow, which employs industry-standard security practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

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11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Mimi Creamery
Email: info@mimicreamery.com